Addressing Parity Violations
December 2016
A complimentary Parity Complaint Registry and Appeal Resource has been launched
by the Kennedy Forum to help consumers, providers, advocates and others gather
valuable information and access resources to prepare to register a complaint
or an appeal with a health plan or regulatory agency when a denial of care for
mental health or addiction services has occurred. By registering your complaint
with the site, you can help them identify, collect and document basic information
to use to go to regulators and health plans to get solutions. The data will also
help the Kenney Forum study regional and national trends on the types of complaints
that are being filed regarding parity violations. Note: This complaint registry
is not a substitution for the appeals process under your insurance policy. If
you need to appeal a coverage decision, follow the procedure outlined in your
policy or contact Department of Managed Health Care or the Department of Insurancefor assistance.