Employment Opportunities

Position Title: Membership Manager

Basic Function: The Membership Manager is a pivotal position for the California Association of Marriage and Family Therapists' operations and future success. In partnership with the Managing Director of Programs & Events, the Membership Manager will assist with the development of short-term and long-term strategic plans that capitalize on opportunities to target new and existing membership segments, drive revenue, and grow market share.

SPECIFIC RESPONSIBILITIES:

Membership Development

• Work with Executive Director, manager, and other staff to develop full membership lifecycle plan from segmenting and prospecting to solicitation, onboarding, engagement and renewals
• In concert with the Managing Director of Programs and Events, oversees membership budgets and achieve revenue goals through annual membership retention and recruitment campaigns and promotion of Association events
• Project manage the execution of marketing membership programs
• Analyze and segment membership data in CAMFT’s association management system
• Analyze results of recruitment, retention, and re-enrollment efforts
• Review and edit member benefit materials as needed
• Track multiple projects and provide status updates
• Represent the association at industry tradeshows, conferences, and exhibits
• Perform other duties as assigned

Other Duties:

• Stay up-to-date with other department projects
• Meet defined performance goals
• Regular and punctual attendance required to meet essential function of job responsibilities

INTERNAL RELATIONSHIP:

Report to the Managing Director of Programs & Events. Frequent contact with Executive staff. Possible supervisory responsibilities.

MINIMUM QUALIFICATIONS:

• Minimum 5 years relevant experience preferably working in a trade association or membership environment
• Position requires excellent understanding and demonstrates experience with social networking and electronic mediums (web, Twitter, Facebook, YouTube & LinkedIn)
• Ability to effectively work autonomously
• Marriage and Family Therapists and Certified Association Executives encouraged to apply

Skills and Abilities

• Strategic thinker with the ability to prioritize tasks based on member needs and organizational goals
• Excellent interpersonal skills; comfortable interacting with people of all backgrounds and personality types
• Flexible and adaptable with willingness and ability to manage multiple projects at once
• Actively seeks opportunities and proposes solutions
• Proactive self-starter who takes initiative
• Strong computer skills with both desire and ability to learn new technologies
• Project management skills with a high level of quality, accuracy, attention to detail, and professionalism under time constraints within established deadlines
• Knowledge and competence with database management
• Experience in account measurement reporting and forecasting
• Ability and willingness to travel
• Reliable transportation, valid driver’s license, proof of insurance required
• Physical ability to lift 20 pounds, sit/walk/stand for long periods of time

Reports to: Managing Director of Programs & Events

Salary Range: $80,650 - $85,970 (Exempt)

Location: Remote-hybrid with in-person meetings based at San Diego HQ

Benefits: Health, Vision, and Dental Benefits; 401K provided

This position is classified as exempt.

CAMFT is an equal opportunity employer. We strongly encourage and welcome applications from all qualified persons regardless of their race, sex, gender identity and expression, disability, religion/belief, sexual orientation, or age.

Please submit Cover Letter, Resume and Salary requirements to: Eileen Schuster (eschuster@camft.org), Subject line: Membership Manager